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About the Hotel

Your Shangri-La Story

Step into a sanctuary

& escape the bustling city

As Surabaya wakes to a new day, you gear up for a new adventure from the charming and enchanting Shangri-La Hotel, Surabaya.
As the only true luxury hotel in Surabaya, the warm Indonesian hospitality embraces you as soon as you enter the hotel. The lush greenery and excellent weather promise exciting rounds on the sprawling golf courses.You waste no time and get down to it. The game is exhilarating – winning always is.It’s now time for a relaxing massage to soothe those tired muscles. At the spa, the scents of traditional Indonesian oils suffuse your  senses, lulling all aches away.Back in your room at the exclusive Horizon Club floor, the anticipation of exploring the city below tugs at you. This is the confluence of history, where the Indonesian nationalist movement began. Today, it is an urbane cosmopolitan city. It has a Chinatown, swanky malls, and even the first Indonesian mosque built in Chinese-style architecture.You can’t cover everything in one day. But there’s no need to hurry, for time is on your side.Night falls. With seven restaurants and bars, the choices at your disposal pose a challenge. Antipasti, hotpot and noodles, and Teppanyaki ice-cream tempt you at Jamoo restaurant. Your feet take you towards Shang Palace. Soon, fine Chinese cuisine delights your palate.Under the canopy of a darkened sky, you slip between the luxurious sheets of your bed. This is bliss, right here, at Shangri-La Hotel, Surabaya.

Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.If you require any service not listed here, please contact us and we will try to assist in any way we can.FacilitiesBusiness CentreWiFi / Broadband AccessFacilities for the Physically ChallengedHair / Beauty SalonNon-smoking RoomsParking FacilitiesSafe Deposit Box ServicesButler Service in SuitesExpress Check-in and Check-out ServicesLaundry & Valet ServicePostal / Courier Service Travel & TransportationAirport TransferCar Rental ServiceTaxi & Limousine Service ShopsDrugstoreForeign Exchange CounterGift Shop Food & Beverages24-hour Room Service5 Restaurants & 2 BarsCake ShopLobby Lounge Business Centre The Business Centre at Shangri-La Hotel, Surabaya, offers many business amenities for the discerning executive traveller.Business amenities include:Facilities Audiovisual EquipmentBroadband Internet AccessConference call / Video Conferencing FacilitiesLCD, Overhead & Slide ProjectorMeeting Rooms / BoardroomsMobile Phones Services Binding ServicesCourier ServicesFacsimile ServicesLaser Printing & Photocopying ServicesPrinters & ScannersWord Processing / Translation / Interpretation Services
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Map & Directions

Map & Directions

The prestigious Shangri-La Hotel, Surabaya, is a 30-minute drive from Juanda International Airport.
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Address

JL. May. Jend. Sungkono 120, Surabaya 60256 Indonesia

Phone

(62 31) 6003 8888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: